Role:
Senior Product Designer — solo designer on the project, embedded with the Board product team
Scope:
End-to-end redesign of the workflow coordination experience for National Finance Leads
Tools:
Figma, FigJam, Board
Industry:
SaaS
Context
SUEZ manages water infrastructure across Europe. Their annual budget cycle runs across 24 regions, 186 agencies and €1.2B — coordinated by National Finance Leads using Board International's enterprise planning platform.
Despite having all the data available, finance teams still relied on emails, meetings and manual follow-ups to understand workflow status..
The system gave users access to everything — but no guidance on what needed attention, who owned what, or what was blocking progress. Understanding the state of the budget cycle required emails, meetings and manual follow-ups. The data was there. The coordination layer wasn't.
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